Learn, Automate, & Excel, ServiceNow Training for Tomorrow’s Leaders!
Learn More! Earn More!
ServiceNow is a cloud platform that automates IT services and workflows. Our course empowers you with essential skills to enhance efficiency and grow your career.
100% Live
Training
2 Years
Recordings
Free
Addon Sessions
Real Time
Projects
ServiceNow: Streamlining ITSM, Customer Service, and Automation success.
Demand
Over 85% of Enterprises Leverage ServiceNow for Smarter IT and Business Workflows.
Streamline IT Operations
Centralizes & automates IT service management processes, from incident management to change requests & problem resolution.
Custom Application Development
Harness the flexibility of ServiceNow to design, configure, develop, and deploy tailored applications for unique business needs.
Business Process Automation
Leverage ServiceNow to streamline & automate complex processes, reducing costs & improving efficiency across organization.
Premier platform for IT and business automation, unlocking top jobs.
Future-Proof Your Career
ServiceNow is at the forefront of digital transformation, making it an essential skill for IT, HR, and business operations roles. Stay ahead in a fast-evolving tech landscape.
Achieve High Earning Potential
ServiceNow professionals are in high demand, commanding competitive salaries and premium perks, thanks to its ability to optimize enterprise workflows.
Global Demand Across Industries
Trusted by healthcare, banking, retail, and tech industries, ServiceNow expertise opens doors to roles in ITSM, customer service, and workflow automation worldwide.
Become an Innovation Leader
With ServiceNow, you can automate processes, streamline operations, and lead impactful projects, becoming a key contributor to organizational success.
FLM Goes Beyond Just Delivering Courses – We Empower Future Leaders!
Whether you’re just starting or aiming to advance your career, mastering ServiceNow gives you the competitive edge you need. Our hands-on, real-world approach ensures you gain practical skills that organizations value, helping you stand out and drive success in any industry.
Course Syllabus
Introduction & Basics
Introduction to ServiceNow: What it is, why & who can use it
Cloud Computing concepts in ServiceNow
ITIL Foundation overview
Application Menus and Modules: Fields, Sections, Views, Dictionary overrides, Reference qualifiers, Dependent values, Related lists
Update Sets & User Management
Update Sets: Local, Retrieved, Merge update sets
User Administration: User creation, Group creation, Role assignment
Reporting & Service Level Agreements
Report Creation, Sharing, Home page creation, Scheduling reports
Service Level Agreements (SLA) concepts and implementation
Access Control & Data Import
Access Control Lists/Rules: Create, Delete, Read, Write
Import Sets: Data loading, Transform maps, Coalesce
Customization & Scripting
Custom Applications: Creation and building
Email Notifications, Business Rules, Email properties
Client Scripts: onLoad(), onChange(), onSubmit(), onCellEdit()
UI Policies, Data Policies, UI Actions
Advanced Scripting & Automation
Business Rules (Before, After, Async, Display)
Service Catalogs: Catalog creation, categories, items, Record Producers, Order Guides
Flow Designer: Flows, Subflows, Actions
Scheduled Jobs, Background Scripts, Script Includes, Glide Record, Glide Ajax
Integrations & Order Management
Integrations: REST API, POSTMAN, Other ServiceNow instances, Spoke Integrations (Salesforce, Kafka)
Fundamentals of Order Management: Overview, Key components, Model categories, Specifications, Decomposition rules, Order capture, Fallout management
Scripted REST API & ServiceNow integration with ChatGPT and Salesforce REST API
ServiceNow Project Overview
Employee Onboarding Application
Integrated onboarding system automating service requests and workflow using flow designer.s, pulvinar dapibus leo.
Application Creation and Update Sets
Create an application to store data and manage update sets for code migration.
Onboarding Service Catalog
Build a catalog enabling employees to request resources and submit personal details.
Incident Management
Implement incident lifecycle with customized forms and field conditions for issue tracking.
Change Management
Manage change lifecycle with form configurations and field condition customizations.
Problem Management
Develop problem lifecycle workflows with form management and custom modifications.
Transform Map
Load bulk external data and prevent duplicates for data integrity automation.
Watch the Demo of Our ServiceNow Course to Get a Preview of the Topics Covered.
Student Journey
Visit & Career Guidance
Visiting Frontlines Edutech and connecting with our career counselors can provide the clarity and guidance you need to shape your career path.
Hands-On Training
Our curriculum is crafted to align with current industry trends and is delivered by industry leaders, ensuring you gain practical, job-ready skills
Placement Assistance
Our program includes career booster sessions, such as resume building, communication and interview preparation, and information on job opportunities.
Course Certificate
Showcase your skills and dedication with Frontlines Edutech course completion certificate, demonstrating your expertise to employers.
A Small Investment for Lifelong Career Benefits
Our course is led by professionals who have years of industry experience, ensuring you get relevant and up-to-date knowledge
- 2+ Months Course
- Online Sessions in Telugu
👉 Module Wise Quizzes, Assignments, and Practice Questions
👉 100% Placement assistance
👉 Industry professionals with 5+ years of experience
👉 Live Chat support assistance
👉 Access to session recordings for 2 years
👉 EMI Option also available with specified cards
Certificate of Completion
Upon course completion, receive a government-recognized certificate validating your ServiceNow skills, boosting your eligibility for high-demand roles in development and administration.
Get ₹10,000 Worth of Free Career Booster Add-On Sessions, Only from FLM
Receive personalized guidance to build a standout resume that highlights your skills, certifications, and projects, tailored for top tech roles.
Improve your LinkedIn profile to attract recruiters and showcase your technical expertise. Get tips on how to stand out in a competitive job market.
Explore freelancing paths and learn how to start working as a professional. We provide insights on how to find clients, negotiate rates, and build a sustainable freelance career.
Our expert coaches will guide you through the career transition process, helping you leverage your existing skills and break into the industry.
Gain access to exclusive job alerts, industry trends, and insights on what employers are looking for. Stay updated on the latest opportunities in ServiceNow roles.
Join our special Tech Sessions designed to provide deep insights into real-world applications, problem-solving, and emerging trends in ServiceNow.
Our Success Stories
Career Advancement Results
At Frontlines Edutech, we believe in transforming careers through high-quality, industry-relevant education. Our focus is on providing practical skills and knowledge that lead to real-world success. With a proven track record of impactful learning, we ensure our students are well-equipped to excel in their chosen fields and achieve their career goals with confidence.
Our students have successfully carved out their niches in major Indian MNCs, and they are thriving.
Join Our 1 Million-Strong Community and Take the First Step Towards Mastering Excel and Advancing Your Career.
Frequently Asked Questions
The ServiceNow course is a comprehensive program designed to teach you the fundamentals and advanced functionalities of the ServiceNow platform. You will learn to build custom applications, manage IT service processes like Incident, Problem, and Change Management, and perform integrations with real-world hands-on projects.
This course is ideal for IT professionals, students, or anyone interested in learning ServiceNow. No prior experience in programming or coding is required, making it suitable for beginners and experienced individuals looking to advance their careers.
No, prior programming knowledge is not necessary. The course starts from the basics and provides step-by-step guidance, making it accessible to learners from non-IT backgrounds.
Yes, we provide job placement support, including resume-building, interview preparation, and access to job opportunities.
All live sessions are recorded, and you will have access to the recordings for two years. This allows you to revisit any sessions you miss.
Yes, we offer flexible payment options, including EMI plans, to make the course accessible for everyone.
Get In Touch
Contact Us
Have any questions or need more information about our courses? Feel free to reach out to us! We’re here to help you on your learning journey.
Office Mail
media.frontlines@gmail.com
WhatsApp Us On
+91-83330 77727
Call Us On
+91-83330 77727
Office Address
1st Floor, Central Plaza, Ratnadeep Building, Yashoda Hospital Rd, Durga Nagar Colony, Somajiguda, Hyderabad, Telangana - 500082