Master ServiceNow course in Telugu – with AI, Admin & Developer Skills

Master ServiceNow Course in Telugu with Admin, Developer, ITSM, HRSD, CMDB, Flow Designer, REST API, Integrations, and Order Management. Build real-time enterprise projects, earn certification, and gain placement assistance to become an industry-ready ServiceNow Professional.

What is ServiceNow?

ServiceNow is the central nervous system of modern businesses. It is a powerful, cloud-based platform that global enterprises use to automate their entire workflow from IT support and HR onboarding to customer service and security.

Instead of employees sending confusing emails back and forth, ServiceNow automates the entire process so companies run faster and cheaper.

The "Low-Code" Advantage

You do not need to be a hardcore programmer to master this! ServiceNow is heavily built on Low-Code/No-Code capabilities. You can build powerful enterprise applications using simple drag-and-drop visual tools.

The Core Modules

You will master the exact systems used by Fortune 500 companies, including ITSM (IT Service Management), HRSD (Human Resources), and the CMDB (Configuration Management Database).

Learn in Telugu

We break down complex enterprise architectures, cloud operations, and automated workflows into your regional language, making it incredibly easy for beginners and non-IT professionals to transition into the corporate IT sector.

Why Learn ServiceNow in 2026?

ServiceNow is currently experiencing a massive global hiring boom. As companies rush to digitize and automate their operations, they are finding a severe shortage of trained ServiceNow Administrators and Developers.

The Ultimate Non-IT Gateway

Because ServiceNow focuses on business logic and visual workflows rather than heavy coding, it is the perfect entry point for B.Com, BBA, B.Sc students, and BPO/Support employees looking to upgrade their careers.

Recession-Proof Skills

Even in tough economies, companies need to automate tasks to save money. ServiceNow professionals are the ones who build those automations, making them virtually irreplaceable.

High-Paying Opportunities

ServiceNow is a cloud-based platform. This means you can manage enterprise workflows for companies in the US, UK, Australia directly from your laptop, opening up massive remote and freelance opportunities.

The Enterprise Tech Stack You Will Master

We train you on the exact end-to-end workflow automation systems required by top multinational corporations:

IT Service Management (ITSM)

The bread and butter of ServiceNow. Master how to manage, route, and resolve corporate Incidents, Problems, and Change Requests.

HR Service Delivery (HRSD)

Learn how to automate complex employee workflows, from automated onboarding for new hires to complex leave-approval systems.

Flow Designer & Automation

Stop doing manual work. Learn to build intelligent, drag-and-drop automation workflows that trigger actions across the entire enterprise.

CMDB & Asset Management

Understand how to track and manage millions of dollars worth of corporate IT hardware and software assets in a centralized cloud database.

Scripting & Integrations

Once you master the visual tools, we teach you the basics of JavaScript and REST APIs so you can customize the platform and integrate it with other software.

Career Opportunities & Growth

Whether you are a fresher aiming for a top-tier IT job, an IT Support Engineer wanting a massive salary hike, or a non-IT professional switching careers, ServiceNow offers explosive growth.

Top Roles You Can Apply For immediately:

ServiceNow Administrator

ServiceNow Developer

ITSM Consultant

Workflow Automation Specialist

Process Automation Engineer

Where will you work? Skilled ServiceNow professionals are aggressively recruited by global IT service giants (TCS, Infosys, Wipro), healthcare networks, major banks, and enterprise SaaS companies.

ServiceNow Salary Opportunities & Industry Standards

Fresher Salaries in India

Job Role

Experience

Average Salary

ServiceNow Support Engineer

Fresher

₹4 – ₹7 LPA

ServiceNow Admin

Fresher

₹4 – ₹8 LPA

ITSM Analyst

Fresher

₹5 – ₹9 LPA

Workflow Automation Associate

Fresher

₹5 – ₹10 LPA

Experienced Professional Salaries

Job Role

Experience

Average Salary

ServiceNow Developer

3–5 Years

₹12 – ₹25 LPA

HRSD Consultant

4–6 Years

₹15 – ₹30 LPA

Automation Specialist

5–8 Years

₹18 – ₹35 LPA

Enterprise Automation Architect

8–12 Years

₹30 – ₹60 LPA

Freelance & Remote Opportunities

Job Role

Average Salary

Workflow Automation Projects

₹50K – ₹8 Lakhs/project

Remote ServiceNow Jobs

₹15 – ₹40 LPA

Enterprise Consulting

₹1 – ₹10 Lakhs/project

Companies Hiring Servicenow Specialists

What Makes This Course Different

👉 Module Wise Quizzes, Assignments, and Practice Questions

👉 100% Placement assistance

👉 Industry professionals with 10+ years of experience

👉 Live Chat support assistance

👉 Access to session recordings for 2 years

👉 EMI Option also available with specified cards

👉 Get ₹10,000 Worth of Free Career Booster Add-On Sessions,

👉 Dedicated Job Updates

👉 100% Live Training in Telugu

👉 Industry Ready Training

👉 Interview Questions & Study Materials

👉 Resume & Linked In Preparation

ServiceNow Course Syllabus

1. ServiceNow Fundamentals

What is ServiceNow?
Why and Who can use ServiceNow
Need of ServiceNow
Concept of Cloud Computing in ServiceNow
Introduction to ITIL Foundation

2. Application Menus, Modules & Data Configuration

Application Menus and Modules
Fields Creation
Sections
Views
Dictionary Overrides
Reference Qualifiers
Dependent Values
Related Lists

3. Update Sets, User Administration & Reports

Update Sets

Local Update Sets
Retrieved Update Sets
Merge Update Sets

User Administration

User Creation
Group Creation
Role Assignation

Reports

Creation of Reports
Sharing Reports
Home Page Creation
Schedule Reports

4. SLA, Access Control & Import Sets

Service Level Agreements (SLA)

Service Level Agreements

Access Control Lists/Rules

Create
Delete
Read
Write

Import Sets

Data Load
Transform Maps
Coalesce

5. Custom Applications & Email Notifications

Custom Applications

Application Creation Options
Build the Application

Email Notifications

Notifications
Business Rules
Email Properties

6. Client Scripts, UI Policies, Data Policies & UI Actions

Client Scripts

On Load()
On Change()
On Submit()
On Cell Edit()

UI Policies

UI Policies

Data Policies

Data Policies

UI Actions

Form Buttons
Form Links
Form Context Menu
Redirect URL

7. Business Rules & Service Catalogs

Business Rules

On Before
On After
Async
On Display
Query Business Rules

Service Catalogs

Creation of Catalogs, Categories and Items
Catalog Items
Record Producers
Order Guides

8. Flow Designer, Scheduled Jobs & Background Scripts

Flow Designer

Flow
Subflow
Action
Triggers
Flow Logics
Custom Action

Automation & Scripting

Scheduled Jobs
Background Scripts

9. Script Includes, GlideRecord & GlideAjax

Script Include
GlideRecord
GlideAjax

10. ServiceNow Integrations

REST & Integration

REST
POSTMAN
Integration with Other ServiceNow Instances
Spoke Integrations
Salesforce Spoke Integrations
Kafka Integrations

Additional Integrations

ServiceNow Integration with ChatGPT
ServiceNow Integration with Salesforce using REST API

11. HR Service Delivery (HRSD)

Introduction to HRSD
HRSD Plugins
HR Role
HR Group
HR Case
HRSD Configuration
HR Assignment Rule
Matching Rule
Escalation Rule
HR Categories
HR Templates
HR E-Signatures
Approvals
HR Workflows
HR Record Producer
HR Taxonomy
HR Life Cycle Event
HR Onboarding

12. Order Management for Telecommunications (OMT)

Overview of Order Management in ServiceNow
Key Components of OMT
Model Category
Resource Specifications
Service Specifications
Product Specifications
Product Offering
Characteristics
Characteristic Options
Specification Relationships
Decomposition Rules
Order Capture

13. ITOM & ServiceNow Add-ons

IT Operations Management (ITOM)

Overview of ITOM

Add-ons

Fallout Management
Knowledge Management
Scripted REST API

14. ServiceNow AI & Advanced Capabilities

ServiceNow AI

ServiceNow AI
Now Assist
Agentic AI
ServiceNow SDK

Advanced Integration & Automation Coverage

ChatGPT Integration
Salesforce REST API Integration
Kafka Integration
Spoke Integrations
Scripted REST API

Real Projects You'll Build

Employee Onboarding Application

Develop a complete onboarding solution using Service Catalog, Order Guide, Record Producer, and Flow Designer.

🛠 Tools Used: Service Catalog • Order Guide • Record Producer • Flow Designer

HRSD Dongle Request Management

Automate the request, approval, issuance, and tracking of USB dongles using ServiceNow HR Service Delivery.

🛠 Tools Used: HRSD • Service Catalog • Flow Designer • Approval Workflows

Employee Laptop Request & Approval Process

Automate laptop request, approval, allocation, issuance, and employee acknowledgment through ServiceNow workflows

🛠 Tools Used: Employee Service Center (ESC) • Service Catalog • Approval Workflow • Flow Designer

Business Fiber Internet

Build an end-to-end OMT solution to capture, validate, fulfill, and complete business fiber internet orders.

🛠 Tools Used: ServiceNow OMT • Order Management • Service Orders • Resource Orders • Flow Designer

Application Creation and Update Sets

Build a custom ServiceNow application, configure forms and layouts, and migrate changes across instances using Update Sets.

🛠 Tools Used: ServiceNow Studio • Forms • Update Sets • Tables

Onboarding Service Catalog

Create an employee onboarding catalog with service requests for laptops, mice, and other organizational resources

🛠 Tools Used: Incident Management • Forms • UI Policies • Business Rules

Incident Management

Configure the Incident Management lifecycle with forms, field conditions, and workflow customization

🛠 Tools Used: Incident Management • Forms • UI Policies • Business Rules

Change Management

Implement the Change Management lifecycle with customized forms and approval workflows.

🛠 Tools Used: Change Management • Forms • Workflows • UI Policies

Problem Management

Build the Problem Management lifecycle with field configurations and process customizations.

🛠 Tools Used: Problem Management • Forms • Business Rules • UI Policies

Transform Map

Import bulk Excel data into ServiceNow using Transform Maps while preventing duplicate records.

🛠 Tools Used: Import Sets • Transform Maps • Excel • Data Load

Watch the Demo of Our Servicenow Course in Telugu to Get a Preview of the Topics Covered.

Hear from Our Successful Students

My name is Samatha Arugunna from Hyderabad. I had 3 years of experience in the same role and joined the low-code ServiceNow course at FLM Edutech. I completed the recordings within 60 days. With resume and LinkedIn guidance, I got selected in Accenture with a 100% hike. FLM is the right platform for career upskilling.

My name is Lakshmi Prasanna. I chose the ServiceNow course at FLM to upskill my career. The classes were excellent, and the add-on sessions with LinkedIn and negotiation guidance helped me crack two companies. I achieved a 140% hike in one offer and 200% hike in another. FLM is the right platform for a high-package career switch.

My name is Mounika. I started my career at WNS and chose FLM because of its affordable pricing and quality training. With the guidance of Rakesh Dashnala sir, real-time projects, and resume & LinkedIn sessions, I cracked a ServiceNow role at Mauritius with a 150% hike in my first interview. FLM is the best platform to upskill.

The course progressed very well with clear explanations that made learning easy and effective.

The HRSD and integrations modules gave me complete end-to-end clarity. Add-on sessions and community guidance helped me become job-ready. FLM is the best platform for career growth.

Hear from Our Successful Students

Complete Servicenow Mastery Course In Telugu

Actual Price

Rs. 49,999/-

Special Price

Rs. 10,999/-

Save

Rs. 39,000/-

Beyond Courses We Build Careers.

Every program includes industry-focused add-on sessions designed to help students crack jobs, freelance, switch careers, and grow professionally.

Career Acceleration Ecosystem

Everything you need beyond coding to become job-ready.

Resume Building

Session 01

LinkedIn Optimization

Session 02

Freelancing

Session 03

Career Switch Guidance

Session 04

Job Search Strategy

Session 05

Financial Awareness

Session 06

MAANG Preparation

Session 07

Agile & Scrum Workflow

Session 08

Git & GitHub

Session 09

HR + Salary Negotiation

Session 10

Communication Bootcamp

Session 11

Career Advancement Results

At Frontlines Edutech, we believe in transforming careers through high-quality, industry-relevant education. Our focus is on providing practical skills and knowledge that lead to real-world success. With a proven track record of impactful learning, we ensure our students are well-equipped to excel in their chosen fields and achieve their career goals with confidence.

Happy Students

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Batches Conducted

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Years of Experience

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Satisfaction

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Frequently Asked Questions

1. Do I need coding or programming experience to learn ServiceNow?

Absolutely not. ServiceNow is famous for being a Low-Code/No-Code platform. Most of the enterprise workflows, approvals, and ticketing systems are built using simple visual drag-and-drop tools (like Flow Designer). It is highly beginner-friendly.

2. I am from a non-IT background (B.Com, B.Sc) or currently work in a BPO/Support role. Is this for me?

Yes! ServiceNow is widely considered the absolute best “gateway” into the high-paying IT sector for non-IT professionals and support staff. Because it focuses on business processes rather than heavy coding, your logical thinking is your biggest asset.

3. Are the live training classes conducted in Telugu?

Yes! All live sessions, practical implementations, and doubt-clearing classes are taught in Telugu. We break down complex enterprise architectures and cloud operations in your regional language to ensure absolute conceptual clarity.

4. Why should I learn ServiceNow instead of traditional programming like Java or Python?

Traditional programming takes years to master and faces massive competition. ServiceNow takes just months to learn, requires very little coding, and has a severe global shortage of trained professionals—which means faster hiring and highly competitive salaries.

5. What specific ServiceNow modules will I master?

You will master the core enterprise modules that Fortune 500 companies desperately need: ITSM (IT Service Management), HRSD (Human Resources Service Delivery), CMDB (Asset Management), and Flow Designer (Automation).

6. Will I actually build real workflows, or is this just theory?

This course is entirely project-driven. You will build a live, professional portfolio containing real-world corporate automations—like Employee Onboarding Systems, IT Helpdesk Ticketing, and Asset Approval Workflows—to show directly to hiring managers.

7. What is the starting salary for a ServiceNow Admin or Developer in India?

Because of the massive talent shortage, freshers can expect starting salaries between ₹4 LPA and ₹8 LPA. As you gain experience and transition into ServiceNow Developer or Architect roles, salaries quickly scale to ₹15 LPA – ₹30 LPA+.

8. Is ServiceNow a good career for remote work?

Yes. ServiceNow is a 100% cloud-based platform. This means you can manage, build, and troubleshoot enterprise workflows for global companies in the US, UK, and Australia directly from your laptop, opening up massive remote job opportunities.

9. Do you provide placement assistance?

Yes. We provide comprehensive placement support. This includes aggressive portfolio reviews, building an ATS-friendly IT resume, conducting mock interviews based on real corporate scenarios, and providing direct job updates.

10. Will I receive a certificate after completing the ServiceNow course?

Yes. Upon successfully completing the training and your real-time automation projects, you will receive an industry-recognized certificate from Frontlines EduTech to boost your LinkedIn profile and resume credibility.

Get Certified

Yes, you’ll get a Certificate representing your Industry Readiness once you submit your projects and clear the pre placement test.

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