Master ServiceNow Course in Telugu – With AI, Admin & Developer Skills

Master ServiceNow Course in Telugu with Admin, Developer, ITSM, HRSD, CMDB, Flow Designer, REST API, Integrations, and Order Management. Build real-time enterprise projects, earn certification, and gain placement assistance to become an industry-ready ServiceNow Professional.

Online ServiceNow Course in Telugu | Frontlinesedutech | FLM

100% Live

Training in Telugu

All Classes

Recordings

Free Addon Sessions icon from frontlines edutech website

11 Free

Addon Sessions

Real Time

Projects

What is ServiceNow ?

ServiceNow is a powerful cloud-based platform used by enterprises to automate IT, HR, service management and business workflows. In this course, students learn ServiceNow from fundamentals to advanced concepts through practical training and real-time projects.

IT Service Management

Learn how enterprises manage Incidents, Problems, Changes, SLAs and Service Requests using ServiceNow ITSM. Build practical workflows for real-world IT support operations.

HR Service Delivery

Learn to automate employee processes such as employee onboarding, service requests, approvals and HR workflows using ServiceNow HRSD.

Workflow Automation

Build powerful automated workflows using Flow Designer. Learn triggers, actions, flows, subflows and business process automation with low-code tools.

Scripting & Integrations

Learn JavaScript, GlideRecord, Script Includes, REST APIs and integrations to customize ServiceNow and connect it with other enterprise application

Why Learn ServiceNow in 2026 ?

ServiceNow is widely used by enterprises to automate IT services, employee workflows, and business processes. Learning ServiceNow can help you build practical skills in ITSM, HRSD, workflow automation, scripting, and integrations for modern enterprise technology careers.

High-Demand Enterprise Skills

Build practical ServiceNow skills used by enterprises for IT service management, workflow automation and digital business processes.

Low-Code Career Path

Learn enterprise automation with ServiceNow's low-code/no-code capabilities. Build workflows and applications with minimal programming while developing practical platform skills..

Job-Ready ServiceNow Skills

Prepare for roles such as ServiceNow Administrator, ServiceNow Developer, ITSM Consultant and Workflow Automation Specialist.

Real Projects & Career Growth

Build real-world projects including Employee Onboarding, Laptop Requests, HRSD workflows, Incident Management and Change Management.

Massive Industry Demand

Cyber attacks are scaling globally. IT companies, banks, SaaS platforms, and governments are aggressively hiring Security Analysts and Penetration Testers.

Logic-Over-Code" Advantage

This is an incredibly beginner-friendly career path for freshers and career switchers. We teach you how to use operating systems and tools to find vulnerabilities, not how to build complex algorithms from scratch.

High Demand in Startups & SaaS

Modern companies need scalable applications built fast. Django is the exact framework used by hyper-growth tech companies (like Instagram and Pinterest) to build their platforms.

Global Bug Bounty & Freelance Opportunities

Ethical hackers can earn massive bounties (often in USD) by legally finding bugs in platforms like Google, Facebook, and local startups right from their laptops.

Tools & Technologies You Will Learn

Build practical ServiceNow skills using industry-relevant tools and technologies for ITSM, application development, workflow automation, scripting, service catalog management, and enterprise integrations. Learn through hands-on projects using ServiceNow Studio, Flow Designer, GlideRecord, REST APIs, Postman, Service Catalog, and mor

ServiceNow Platform

Master the ServiceNow platform, application menus, modules, tables, fields, forms, views, data configuration, user administration, reports, and core ITSM concepts.

ServiceNow Studio

Build custom ServiceNow applications using ServiceNow Studio. Learn application creation, tables, forms, layouts, configurations, and Update Sets for moving changes across instances.

Flow Designer

Create powerful workflow automations using Flow Designer. Build flows, subflows, actions, triggers, flow logic, and custom actions to automate enterprise processes.

Service Catalog

Build employee-facing service catalogs with catalog items, categories, record producers, order guides, approvals, and automated request fulfillment workflows.

GlideRecord & GlideAjax

Develop and customize ServiceNow applications using GlideRecord, GlideAjax, Script Includes, Business Rules, and other scripting capabilities for server-side and client-side functionality.

REST API & Integrations

Connect ServiceNow with external platforms using REST APIs and Postman. Work with Spoke Integrations, Salesforce, Kafka, other ServiceNow instances, and ChatGPT integrations.

ServiceNow Course Syllabus

  • What is ServiceNow?
  • Why and Who can use ServiceNow
  • Need of ServiceNow
  • Concept of Cloud Computing in ServiceNow
  • Introduction to ITIL Foundation
  • Application Menus and Modules
  • Fields Creation
  • Sections
  • Views
  • Dictionary Overrides
  • Reference Qualifiers
  • Dependent Values
  • Related Lists

Update Sets

  • Local Update Sets
  • Retrieved Update Sets
  • Merge Update Sets

User Administration

  • User Creation
  • Group Creation
  • Role Assignation

Reports

  • Creation of Reports
  • Sharing Reports
  • Home Page Creation
  • Schedule Reports

Service Level Agreements (SLA)

  • Service Level Agreements

Access Control Lists/Rules

  • Create
  • Delete
  • Read
  • Write

Import Sets

  • Data Load
  • Transform Maps
  • Coalesce

Custom Applications

  • Application Creation Options
  • Build the Application

Email Notifications

  • Notifications
  • Business Rules
  • Email Properties

Client Scripts

  • On Load()
  • On Change()
  • On Submit()
  • On Cell Edit()

UI Policies

  • UI Policies

Data Policies

  • Data Policies

UI Actions

  • Form Buttons
  • Form Links
  • Form Context Menu
  • Redirect URL

Business Rules

  • On Before
  • On After
  • Async
  • On Display
  • Query Business Rules

Service Catalogs

  • Creation of Catalogs, Categories and Items
  • Catalog Items
  • Record Producers
  • Order Guides

Flow Designer

  • Flow
  • Subflow
  • Action
  • Triggers
  • Flow Logics
  • Custom Action

Automation & Scripting

  • Scheduled Jobs
  • Background Scripts
  • Script Include
  • GlideRecord
  • GlideAjax

REST & Integration

  • REST
  • POSTMAN
  • Integration with Other ServiceNow Instances
  • Spoke Integrations
  • Salesforce Spoke Integrations
  • Kafka Integrations

Additional Integrations

  • ServiceNow Integration with ChatGPT
  • ServiceNow Integration with Salesforce using REST API
  • Introduction to HRSD
  • HRSD Plugins
  • HR Role
  • HR Group
  • HR Case
  • HRSD Configuration
  • HR Assignment Rule
  • Matching Rule
  • Escalation Rule
  • HR Categories
  • HR Templates
  • HR E-Signatures
  • Approvals
  • HR Workflows
  • HR Record Producer
  • HR Taxonomy
  • HR Life Cycle Event
  • HR Onboarding
  • Overview of Order Management in ServiceNow
  • Key Components of OMT
  • Model Category
  • Resource Specifications
  • Service Specifications
  • Product Specifications
  • Product Offering
  • Characteristics
  • Characteristic Options
  • Specification Relationships
  • Decomposition Rules
  • Order Capture

IT Operations Management (ITOM)

  • Overview of ITOM

Add-ons

  • Fallout Management
  • Knowledge Management
  • Scripted REST API

ServiceNow AI

  • ServiceNow AI
  • Now Assist
  • Agentic AI
  • ServiceNow SDK

Advanced Integration & Automation Coverage

  • ChatGPT Integration
  • Salesforce REST API Integration
  • Kafka Integration
  • Spoke Integrations
  • Scripted REST API

Real Projects Where You'll Build on This Course

Employee Onboarding Application

Develop a complete onboarding solution using Service Catalog, Order Guide, Record Producer, and Flow Designer.

Tools Used:

Service Catalog • Order Guide • Record Producer • Flow Designer

01

HRSD Dongle Request Management

Automate the request, approval, issuance, and tracking of USB dongles using ServiceNow HR Service Delivery.

Tools Used:

HRSD • Service Catalog • Flow Designer • Approval Workflowsx

02

Employee Onboarding Application

Develop a complete onboarding solution using Service Catalog, Order Guide, Record Producer, and Flow Designer.

🛠 Tools Used: Service Catalog • Order Guide • Record Producer • Flow Designer

HRSD Dongle Request Management

Automate the request, approval, issuance, and tracking of USB dongles using ServiceNow HR Service Delivery.

🛠 Tools Used: HRSD • Service Catalog • Flow Designer • Approval Workflows

Employee Laptop Request & Approval Process

Automate laptop request, approval, allocation, issuance, and employee acknowledgment through ServiceNow workflows

🛠 Tools Used: Employee Service Center (ESC) • Service Catalog • Approval Workflow • Flow Designer

Business Fiber Internet

Build an end-to-end OMT solution to capture, validate, fulfill, and complete business fiber internet orders.

🛠 Tools Used: ServiceNow OMT • Order Management • Service Orders • Resource Orders • Flow Designer

Application Creation and Update Sets

Build a custom ServiceNow application, configure forms and layouts, and migrate changes across instances using Update Set

Tools Used:

ServiceNow Studio • Forms • Update Sets • Tables

01

Onboarding Service Catalogx

Create an employee onboarding catalog with service requests for laptops, mice, and other organizational resources

Tools Used:

Incident Management • Forms • UI Policies • Business Rules

02

Incident Managementx

Configure the Incident Management lifecycle with forms, field conditions, and workflow customization

Tools Used:

Incident Management • Forms • UI Policies • Business Rules

03

Change Management

Implement the Change Management lifecycle with customized forms and approval workflow

Tools Used:

Change Management • Forms • Workflows • UI Policies

04

Career Paths After Learning ServiceNow

Job Role

Experience

Average Salary

Fresher Salaries

 Support Engineer

Fresher

₹4.5 – ₹6 LPA

ServiceNow Admin

Fresher

₹3 – ₹6 LPA

ITSM Analyst

Fresher

₹3.5 – ₹7 LPA

Automation Associate

Fresher

₹3.5 – ₹8 LPA

Job Role

Experience

Average Salary

Experienced Salaries

ServiceNow Developer

3–5 Years

₹9 – ₹15 LPA

HRSD Consultant

3–5 Years

₹10 – ₹18 LPA

Automation Specialist

4–6 Years

₹12 – ₹20 LPA

Automation Architect

5–8 Years

₹12 – ₹25 LPA

Why This ServiceNow Course Is Your Best Bet

👉 Module Wise Quizzes, Assignments, and Practice Questions

👉 100% Placement assistance

👉 Industry professionals with 10+ years of experience

👉 Live Chat support assistance

👉 Access to session recordings for 2 years

👉 EMI Option also available with specified cards

👉 Get ₹10,000 Worth of Free Career Booster Add-On Sessions

👉 Dedicated Job Updates

👉 100% Live Training in Telugu

👉 Industry Ready Training

👉 Interview Questions & Study Materials

👉 Resume & Linked In Preparation

Beyond Courses - We Build Careers.

Every program includes industry-focused add-on sessions designed to help students crack jobs, freelance, switch careers, and grow professionally.

Career Acceleration Ecosystem

Everything you need beyond coding to become job-ready.

Resume Building

Session 01

LinkedIn Building

Session 02

Freelancing

Session 03

Career Switch Guidance

Session 04

Job Search Strategy

Session 05

Financial Awareness

Session 06

MAANG Preparation

Session 07

Agile & Scrum Workflow

Session 08

Git & GitHub

Session 09

HR + Salary Negotiation

Session 10

Communication Bootcamp

Session 11

Complete Servicenow Mastery Course Fee

Actual Price

Rs. 49,999/-

Special Price

Rs.10,999/-

Saving price

Rs. 39,999/-

Watch the Demo of Our Servicenow Course in Telugu to Get a Preview of the Topics Covered.

Hear from Our Successful Students

Althapati Neeharika
Althapati NeeharikaServiceNow Student
The trainer was very helpful, and the teaching quality was excellent. The guidance and practical knowledge provided were truly valuable.
Bharath Simha Reddy
Bharath Simha ReddyServiceNow Student
Excellent ServiceNow training at FLM with experienced trainers, practical sessions, and strong interview support. Highly recommended for career growth!
Saisri Kommera
Saisri KommeraServiceNow Student
FLM is a great platform for upskilling. Friendly trainers explain concepts patiently, clear doubts, and provide a supportive learning environment.
Mohammad Yacub
Mohammad YacubServiceNow Student
I completed the ServiceNow training at FLM. The syllabus was well-aligned, and the trainer was friendly and supportive. Highly recommended!
Netturi Manoj Kumar
Netturi Manoj KumarServiceNow Student
FLM is an excellent platform, and Rakesh Sir’s teaching is outstanding. The team is proactive, supportive, and committed to effective learning.
Rambabu Kadali
Rambabu KadaliServiceNow Student
FLM is a great learning platform. Rakesh Garu explains ServiceNow concepts clearly, even for freshers, and the support team is helpful throughout.
Munuswamy Beeraka
Munuswamy BeerakaServiceNow Student
I’m attending the ServiceNow course at FLM and having a great experience. The trainer is friendly, supportive, and explains concepts clearly.
yeswanth sai
yeswanth saiServiceNow Student
The sessions are interactive, with clear and easy-to-understand explanations and practical real-time examples that make learning effective.
Akhil kothamasu
Akhil kothamasuServiceNow Student
I took FLM’s ServiceNow Developer course and had a great experience. The trainer was knowledgeable, friendly, and explained every topic clearly.
Vanya Bhushanam Ch
Vanya Bhushanam ChServiceNow Student
I took the ServiceNow course at FLM and had a great experience. Clear teaching, simple explanations, and real-world knowledge made learning easy.
Gouthami katta
Gouthami kattaServiceNow Student
I had a great ServiceNow learning experience at FLM. Recorded classes, quick support, and helpful guidance made the learning process easy.
Sanjay kumar Methri
Sanjay kumar MethriServiceNow Student
Great four-month experience with FLM’s ServiceNow training. Practical sessions and real-time projects in ITSM, OMT, and HRSD were valuable.
Likhitha G
Likhitha GServiceNow Student
Completed FLM’s ServiceNow course under Rakesh Darshanala’s mentorship. The basic-to-advanced training was clear, practical, and valuable.
Venkat sai
Venkat saiServiceNow Student
Completed the ServiceNow course at FLM with clear training and flexible learning. Recorded sessions and long-term access made learning easy.
Narayana Bathala
Narayana BathalaServiceNow Student
I joined FLM’s ServiceNow course and had a great experience. Rakesh Sir explained concepts clearly with real-time examples and practical knowledge.

Companies Hiring Servicenow Specialists

Career Advancement Results

At Frontlines Edutech, we believe in transforming careers through high-quality, industry-relevant education. Our focus is on providing practical skills and knowledge that lead to real-world success. With a proven track record of impactful learning, we ensure our students are well-equipped to excel in their chosen fields and achieve their career goals with confidence.

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Frequently Asked Questions

Absolutely not. ServiceNow is famous for being a Low-Code/No-Code platform. Most of the enterprise workflows, approvals, and ticketing systems are built using simple visual drag-and-drop tools (like Flow Designer). It is highly beginner-friendly.

Yes! ServiceNow is widely considered the absolute best “gateway” into the high-paying IT sector for non-IT professionals and support staff. Because it focuses on business processes rather than heavy coding, your logical thinking is your biggest asset.

Yes! All live sessions, practical implementations, and doubt-clearing classes are taught in Telugu. We break down complex enterprise architectures and cloud operations in your regional language to ensure absolute conceptual clarity.

Traditional programming takes years to master and faces massive competition. ServiceNow takes just months to learn, requires very little coding, and has a severe global shortage of trained professionals—which means faster hiring and highly competitive salaries.

You will master the core enterprise modules that Fortune 500 companies desperately need: ITSM (IT Service Management), HRSD (Human Resources Service Delivery), CMDB (Asset Management), and Flow Designer (Automation).

This course is entirely project-driven. You will build a live, professional portfolio containing real-world corporate automations—like Employee Onboarding Systems, IT Helpdesk Ticketing, and Asset Approval Workflows—to show directly to hiring managers.

Because of the massive talent shortage, freshers can expect starting salaries between ₹4 LPA and ₹8 LPA. As you gain experience and transition into ServiceNow Developer or Architect roles, salaries quickly scale to ₹15 LPA – ₹30 LPA+.

Yes. ServiceNow is a 100% cloud-based platform. This means you can manage, build, and troubleshoot enterprise workflows for global companies in the US, UK, and Australia directly from your laptop, opening up massive remote job opportunities.

Yes. We provide comprehensive placement support. This includes aggressive portfolio reviews, building an ATS-friendly IT resume, conducting mock interviews based on real corporate scenarios, and providing direct job updates.

Yes. Upon successfully completing the training and your real-time automation projects, you will receive an industry-recognized certificate from Frontlines EduTech to boost your LinkedIn profile and resume credibility.

Get Certified

Yes, you’ll get a Certificate representing your Industry Readiness once you submit your projects and clear the pre placement test.

Approved by AICTE

Certified by ISO 21001:2018

Recognized by Startup India

Registered under MSME

Frontlines EduTech Service Now Course Completion Certificate

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