Master ServiceNow – The #1 ITSM & Workflow Automation Platform

Learn ServiceNow Course Administration, Development, Custom Applications, and Integrations from scratch. Beginner-friendly Training in Telugu with hands-on projects, resume prep, and placement support.

Massive Demand. Massive Opportunities

Hiring Demand

ServiceNow is used by 80% of Fortune 500 companies for ITSM, HR, and enterprise workflows.

Salary Growth

Freshers earn ₹4–7 LPA, while experienced ServiceNow Fullstack Developers can reach ₹12–25 LPA.

Career Roles

ServiceNow Admin, Developer, Consultant, ITSM Specialist, Integration Specialist.

Future-Proof Skills

ServiceNow dominates ITSM and workflow automation; skills remain highly relevant & future-ready.

Global Opportunities

High demand in IT, Banking, Telecom, Healthcare, E-commerce, and Startups worldwide.

Real Projects

Work on Admin configurations, Custom Apps, ChatGPT integration, Salesforce integration, REST APIs.

Companies Hiring Servicenow Specialists

We Understand Your Struggles – And We’ve Solved Them!

Career Confusion

Coding Fear

Too Many Tools

Interview Stress

No Portfolio

What Makes This Course Different

👉 Module Wise Quizzes, Assignments, and Practice Questions

👉 100% Placement assistance

👉 Industry professionals with 10+ years of experience

👉 Live Chat support assistance

👉 Access to session recordings for 2 years

👉 EMI Option also available with specified cards

👉 Get ₹10,000 Worth of Free Career Booster Add-On Sessions,

👉 Dedicated Job Updates

👉 100% Live Training in Telugu

👉 Industry Ready Training

👉 Interview Questions & Study Materials

👉 Resume & Linked In Preparation

ServiceNow Course Syllabus

1. Introduction to ServiceNow

What is ServiceNow?
Why and Who can use ServiceNow
Need of ServiceNow
Concept of Cloud Computing in ServiceNow
Introduction to ITIL foundation

2. Application Menus and Modules

Fields Creation
Sections and Views
Dictionary overrides
Reference qualifiers
Dependent values
Related lists

3. Update Sets

Local Update Sets
Retrieved Update Sets
Merge Update Sets
Best Practices for Update Set Management

4. User Administration

User Creation & Management
Group Creation & Assignment
Role Assignment & Management
Best Practices for Access Delegation

5. Reports

Report Creation (Tabular, List, Chart, Pivot)
Sharing Reports with Users & Groups
Homepage Creation
Scheduled Reports & Automation

6. Service Level Agreements (SLA)

Introduction to SLAs in ServiceNow
SLA Definition & Configuration
SLA Workflow & Conditions
Monitoring & Managing SLA Breaches

7. Access Control Lists/Rules

Create, Read, Write, Delete (CRUD) Rules
Role-based Access Control
Debugging Access Issues
Security Best Practices with ACLs

8. Import Sets

Data Import Methods
Loading Data with Import Sets
Transform Maps & Mapping Fields
Coalesce Concept for Data Uniqueness
Testing & Validating Imported Data

9. Custom Applications

Application Creation Options
Designing Custom Tables
Creating Custom Modules
Deploying & Managing Applications

10. Email Notifications

Notification Configuration
Using Business Rules with Notifications
Email Properties & Templates
Event-driven Notifications

11. Client Scripts

onLoad() Script
onChange() Script
onSubmit() Script
onCellEdit() Script
Debugging Client Scripts

12. UI Policies

What are UI Policies?
Difference between UI Policies & Client Scripts
Creating UI Policy Actions
Real-time Use Cases for UI Policies

13. Data Policies

Introduction to Data Policies
Difference between Data & UI Policies
Enforcing Data Consistency across Forms
Cross-table Data Policy Implementation

14. UI Actions

What are UI Actions?
Creating Buttons, Links, and Context Menus
Using Conditions in UI Actions
Practical Use Cases of UI Actions

Real Projects You'll Build

Employee Onboarding Application

Integrated onboarding system automating service requests and workflow using flow designer.s, pulvinar dapibus leo.

Application Creation and Update Sets

Create an application to store data and manage update sets for code migration.

Onboarding Service Catalog

Build a catalog enabling employees to request resources and submit personal details.

Incident Management

Implement incident lifecycle with customized forms and field conditions for issue tracking.

Change Management

Manage change lifecycle with form configurations and field condition customizations.

Problem Management

Develop problem lifecycle workflows with form management and custom modifications.

Transform Map

Load bulk external data and prevent duplicates for data integrity automation.

Watch the Demo of Our Servicenow Course in Telugu to Get a Preview of the Topics Covered.

From Their Desks to Your Screen

Rakesh sir was excellent very knowledgeable and supportive throughout the course.

Hari

Rakesh sir explains concepts clearly and in detail, making everything easy to understand.

Krishna

Everything is clear and understandable; the trainer patiently explains doubts multiple times without complaints.

Chandana reddy

Rakesh sir teaches exceptionally well, patiently clearing every doubt. I learned valuable communication skills from him.

Purushotham

Impressed with Rakesh garu’s teaching style. Thank you, FLM team, for the excellent support.

Ravikumar

Course progresses well, with clear explanations making learning easy and effective.

venkat reddy

Hear from Our Successful Students

Rakesh explains well; providing running notes would enhance learning and make concepts easier to follow.

Well-explained course with patient instruction, real-time examples, making learning easy and highly useful.

Overall it is good and rakesh sir way of explaining every topic is super.

Great support from FLM team and Rakesh garu, responds patiently to every question effectively.

Nice course experience, confident of ServiceNow job with simple, clear guidance. Thank you very much.

The instructor has good knowledge of the subject and explains slowly in a understandable way.

The educator is providing us with quality of education in service now. He is an excellent educator ,no need of any changes from my side.

Learned ServiceNow from scratch to advanced; fully focused, thanks to Rakesh sir’s excellent teaching

Everything is going fine with Rakesh sir. Very supportive. It will be very good even if some classes which are tough topics to get cover again.

very good teaching the way sir teaches every concept understandable.

Unlock Your Future Career Paths in ServiceNow Course

Freshers

ServiceNow Admin (Entry Level) – ₹4–7 LPA
Junior ServiceNow Developer – ₹5–8 LPA
ITSM Support Engineer – ₹3.5–6 LPA
Platform Associate / Trainee – ₹3–5 LPA
Intern / ServiceNow Associate – ₹2–4 LPA

Experienced

ServiceNow Developer / Consultant – ₹10–18 LPA
ServiceNow Technical Specialist – ₹12–20 LPA
ServiceNow Integration Specialist – ₹12–22 LPA
ServiceNow Architect – ₹18–28 LPA
Freelance ServiceNow Consultant – ₹1L–2.5L per month (project-based income)

Complete Servicenow Mastery in Telugu

₨49999

₨ 6,999

low Price

Get ₹10,000 Worth of Free Career Booster Add-On Sessions

Resume Building

Create strong resumes with expert guidance.

Job Updates

Get access to latest openings & hiring alerts.

Interview Prep

Mock interviews and communication training.

LinkedIn Boost

Optimize your LinkedIn for visibility.

Career Transition

Guidance to shift domains or roles confidently.

Freelancing

Learn how to start and grow as a freelancer.

Career Advancement Results

At Frontlines Edutech, we believe in transforming careers through high-quality, industry-relevant education. Our focus is on providing practical skills and knowledge that lead to real-world success. With a proven track record of impactful learning, we ensure our students are well-equipped to excel in their chosen fields and achieve their career goals with confidence.

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Frequently Asked Questions

1. What is the ServiceNow Course all about?

The ServiceNow course is a comprehensive program designed to teach you the fundamentals and advanced functionalities of the ServiceNow platform. You will learn to build custom applications, manage IT service processes like Incident, Problem, and Change Management, and perform integrations with real-world hands-on projects.

2. Who is this ServiceNow Course for?

This course is ideal for IT professionals, students, or anyone interested in learning ServiceNow. No prior experience in programming or coding is required, making it suitable for beginners and experienced individuals looking to advance their careers.

3. Do I need prior programming experience?

No, prior programming knowledge is not necessary. The course starts from the basics and provides step-by-step guidance, making it accessible to learners from non-IT backgrounds.

4. Will I receive job placement assistance?

Yes! The course includes placement support such as resume building, LinkedIn profile optimization, interview preparation, and access to job updates.

5. What if I miss a live session?

All sessions are recorded, and you will have access to these recordings along with downloadable resources, ensuring you can catch up anytime.

6. Do you offer EMI payment options?

Yes, we offer flexible payment options, including EMI plans, to make the course accessible for everyone.

Get Certified

Yes, you’ll get a Certificate representing your Industry Readiness once you submit your projects and clear the pre placement test.