Master ServiceNow – From ITSM to HRSD, Integrations & ITOM

Become a Complete ServiceNow Professional with Admin, Developer, Integration, HR Domain & Order Management Skills-Fully in Telugu.

Massive Demand. Massive Opportunities

Hiring Demand

ServiceNow is used by 80% of Fortune 500 companies for ITSM, HR, and enterprise workflows.

Salary Growth

Freshers earn ₹4–7 LPA, while experienced ServiceNow Fullstack Developers can reach ₹12–25 LPA.

Career Roles

ServiceNow Admin, Developer, Consultant, ITSM Specialist, Integration Specialist.

Future-Proof Skills

ServiceNow dominates ITSM and workflow automation; skills remain highly relevant & future-ready.

Global Opportunities

High demand in IT, Banking, Telecom, Healthcare, E-commerce, and Startups worldwide.

Real Projects

Work on Admin configurations, Custom Apps, ChatGPT integration, Salesforce integration, REST APIs.

Companies Hiring Servicenow Specialists

We Understand Your Struggles – And We’ve Solved Them!

Career Confusion

Coding Fear

Too Many Tools

Interview Stress

No Portfolio

What Makes This Course Different

👉 Module Wise Quizzes, Assignments, and Practice Questions

👉 100% Placement assistance

👉 Industry professionals with 10+ years of experience

👉 Live Chat support assistance

👉 Access to session recordings for 2 years

👉 EMI Option also available with specified cards

👉 Get ₹10,000 Worth of Free Career Booster Add-On Sessions,

👉 Dedicated Job Updates

👉 100% Live Training in Telugu

👉 Industry Ready Training

👉 Interview Questions & Study Materials

👉 Resume & Linked In Preparation

ServiceNow Course Syllabus

1. ServiceNow Fundamentals & ITIL Foundation

What is ServiceNow
Why & who can use ServiceNow
Cloud computing concept
ITIL foundation basics
Platform overview & need

2. Platform Navigation & Form Configuration

Application menus & modules
Fields creation
Sections & views
Dictionary overrides
Reference qualifiers
Dependent values
Related lists

3. User & Role Administration

User creation
Group creation
Roles assignment
Access hierarchy

4. Update Sets & Instance Migration

Local update sets
Retrieved update sets
Merge update sets
Migration between instances

5. Reports & Dashboards

Report creation
Sharing reports
Homepage creation
Scheduled reports

6. Service Level Agreements (SLA)

SLA configuration
SLA tracking
Escalation handling
Performance monitoring

7. Security & Access Control (ACL)

Create rules
Read rules
Write rules
Delete rules
Role-based access control

8. Data Import & Transform Maps

Import sets
Data load
Transform maps
Coalesce
Data validation

9. Custom Application Development

Application creation options
Build scoped applications
Configuration setup
Custom app deployment

10. Automation & Client-Side Logic

Email notifications
Business rules
Client scripts (onLoad, onChange, onSubmit, onCellEdit)
UI policies
Data policies

11. UI Customization & Actions

UI actions
Form buttons
Form links
Context menu
Redirect URL

12. Advanced Scripting & Background Processing

Business rules (before, after, async, display, query)
Background scripts
Script includes
GlideRecord
GlideAjax
Scheduled jobs

13. Service Catalog, Flow Designer & Order Management

Catalog creation
Categories & items
Record producers
Order guides
Flow designer (flow, subflow, action, triggers, flow logic)
Order management fundamentals

14. Integrations, HRSD, ITOM & Add-ons

REST integrations
Postman
Salesforce & Spoke integrations
Kafka integrations
HRSD configuration & lifecycle
HR onboarding
ITOM overview
ChatGPT integration
Knowledge management
Scripted REST API
Fallout management

Real Projects You'll Build

Employee Onboarding Application

Integrated onboarding system automating service requests and workflow using flow designer.s, pulvinar dapibus leo.

HRSD Dongle Request Management

Designed HRSD-based dongle request system automating approvals, tracking issuance, maintaining inventory control, and ensuring compliance documentation

Employee Laptop Request & Approval Workflow

Developed structured laptop request workflow with IT review, approval routing, procurement process, issuance tracking, employee acknowledgment, and completion management.

Application Creation and Update Sets

Create an application to store data and manage update sets for code migration.

Onboarding Service Catalog

Build a catalog enabling employees to request resources and submit personal details.

Incident Management

Implement incident lifecycle with customized forms and field conditions for issue tracking.

Change Management

Manage change lifecycle with form configurations and field condition customizations.

Problem Management

Develop problem lifecycle workflows with form management and custom modifications.

Transform Map

Load bulk external data and prevent duplicates for data integrity automation.

Watch the Demo of Our Servicenow Course in Telugu to Get a Preview of the Topics Covered.

From Their Desks to Your Screen

My name is Samatha Arugunna from Hyderabad. I had 3 years of experience in the same role and joined the low-code ServiceNow course at FLM Edutech. I completed the recordings within 60 days. With resume and LinkedIn guidance, I got selected in Accenture with a 100% hike. FLM is the right platform for career upskilling.

My name is Lakshmi Prasanna. I chose the ServiceNow course at FLM to upskill my career. The classes were excellent, and the add-on sessions with LinkedIn and negotiation guidance helped me crack two companies. I achieved a 140% hike in one offer and 200% hike in another. FLM is the right platform for a high-package career switch.

My name is Mounika. I started my career at WNS and chose FLM because of its affordable pricing and quality training. With the guidance of Rakesh Dashnala sir, real-time projects, and resume & LinkedIn sessions, I cracked a ServiceNow role at Mauritius with a 150% hike in my first interview. FLM is the best platform to upskill.

The course progressed very well with clear explanations that made learning easy and effective.

The HRSD and integrations modules gave me complete end-to-end clarity. Add-on sessions and community guidance helped me become job-ready. FLM is the best platform for career growth.

Hear from Our Successful Students

Rakesh explains well; providing running notes would enhance learning and make concepts easier to follow.

Well-explained course with patient instruction, real-time examples, making learning easy and highly useful.

Overall it is good and rakesh sir way of explaining every topic is super.

Great support from FLM team and Rakesh garu, responds patiently to every question effectively.

Nice course experience, confident of ServiceNow job with simple, clear guidance. Thank you very much.

The instructor has good knowledge of the subject and explains slowly in a understandable way.

The educator is providing us with quality of education in service now. He is an excellent educator ,no need of any changes from my side.

Learned ServiceNow from scratch to advanced; fully focused, thanks to Rakesh sir’s excellent teaching

Everything is going fine with Rakesh sir. Very supportive. It will be very good even if some classes which are tough topics to get cover again.

very good teaching the way sir teaches every concept understandable.

Unlock Your Future Career Paths in ServiceNow Course

Freshers

ServiceNow Administrator (Entry Level) – ₹4–7 LPA
Junior ServiceNow Developer – ₹5–8 LPA
ITSM Support Engineer – ₹3.5–6 LPA
ServiceNow Platform Associate – ₹3–5 LPA
HRSD Associate – ₹4–7 LPA
ServiceNow Integration Trainee – ₹5–8 LPA
Workflow Automation Analyst – ₹4–6 LPA

Experienced

ServiceNow Developer / Consultant – ₹10–18 LPA
ServiceNow Technical Specialist – ₹12–20 LPA
ServiceNow Integration Specialist – ₹12–22 LPA
HRSD Consultant – ₹10–18 LPA
Order Management (OMT) Consultant – ₹12–20 LPA
ITOM Consultant – ₹12–22 LPA
ServiceNow Architect – ₹18–28 LPA
Freelance ServiceNow Consultant – ₹1L–3L per month

Complete Servicenow Mastery in Telugu

₨49999

₨ 9,999

low Price

Get ₹10,000 Worth of Free Career Booster Add-On Sessions

Resume Building

Create strong resumes with expert guidance.

Job Updates

Get access to latest openings & hiring alerts.

Interview Prep

Mock interviews and communication training.

LinkedIn Boost

Optimize your LinkedIn for visibility.

Career Transition

Guidance to shift domains or roles confidently.

Freelancing

Learn how to start and grow as a freelancer.

Career Advancement Results

At Frontlines Edutech, we believe in transforming careers through high-quality, industry-relevant education. Our focus is on providing practical skills and knowledge that lead to real-world success. With a proven track record of impactful learning, we ensure our students are well-equipped to excel in their chosen fields and achieve their career goals with confidence.

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Frequently Asked Questions

1. What is the ServiceNow Course all about?

The ServiceNow course is a comprehensive program designed to teach you the fundamentals and advanced functionalities of the ServiceNow platform. You will learn to build custom applications, manage IT service processes like Incident, Problem, and Change Management, and perform integrations with real-world hands-on projects.

2. Who is this ServiceNow Course for?

This course is ideal for IT professionals, students, or anyone interested in learning ServiceNow. No prior experience in programming or coding is required, making it suitable for beginners and experienced individuals looking to advance their careers.

3. Do I need prior programming experience?

No, prior programming knowledge is not necessary. The course starts from the basics and provides step-by-step guidance, making it accessible to learners from non-IT backgrounds.

4. Will I receive job placement assistance?

Yes! The course includes placement support such as resume building, LinkedIn profile optimization, interview preparation, and access to job updates.

5. What if I miss a live session?

All sessions are recorded, and you will have access to these recordings along with downloadable resources, ensuring you can catch up anytime.

6. Do you offer EMI payment options?

Yes, we offer flexible payment options, including EMI plans, to make the course accessible for everyone.

Get Certified

Yes, you’ll get a Certificate representing your Industry Readiness once you submit your projects and clear the pre placement test.